
Water Damage FAQ
Don't hesitate to call to have all of your questions answered.
What should I do first when I discover water damage?
What should I do first when I discover water damage?
What should I do first when I discover water damage?
Turn off the water at the main supply lines and call a professional water restoration company immediately. Every hour counts when preventing structural damage and mold growth.
Turn off the water at the main supply lines and call a professional water restoration company immediately. Every hour counts when preventing structural damage and mold growth.
Turn off the water at the main supply lines and call a professional water restoration company immediately. Every hour counts when preventing structural damage and mold growth.
How quickly can water damage restoration begin?
How quickly can water damage restoration begin?
How quickly can water damage restoration begin?
Restoration professionals respond 24/7. In most cases, technicians can be on-site the same day to begin water extraction and drying.
Restoration professionals respond 24/7. In most cases, technicians can be on-site the same day to begin water extraction and drying.
Restoration professionals respond 24/7. In most cases, technicians can be on-site the same day to begin water extraction and drying.
Why can’t I just use fans and towels for cleanup?
Why can’t I just use fans and towels for cleanup?
Why can’t I just use fans and towels for cleanup?
Surface drying with fans and towels doesn’t remove water trapped behind walls, ceilings, or under carpet. Professional cleanup services use pumps, dehumidifiers, and specialized equipment to ensure all areas are dry.
Surface drying with fans and towels doesn’t remove water trapped behind walls, ceilings, or under carpet. Professional cleanup services use pumps, dehumidifiers, and specialized equipment to ensure all areas are dry.
Surface drying with fans and towels doesn’t remove water trapped behind walls, ceilings, or under carpet. Professional cleanup services use pumps, dehumidifiers, and specialized equipment to ensure all areas are dry.
What is included in the water damage restoration process?
What is included in the water damage restoration process?
What is included in the water damage restoration process?
The process includes inspection, water removal, drying with air movers and dehumidifiers, sanitization, and damage repair. Documentation and moisture logs support your insurance claim.
The process includes inspection, water removal, drying with air movers and dehumidifiers, sanitization, and damage repair. Documentation and moisture logs support your insurance claim.
The process includes inspection, water removal, drying with air movers and dehumidifiers, sanitization, and damage repair. Documentation and moisture logs support your insurance claim.
How long does it take to dry out a home after a flood?
How long does it take to dry out a home after a flood?
How long does it take to dry out a home after a flood?
The drying timeline depends on the amount of water and extent of damage. Most residential water damage projects take 3–5 days with professional equipment.
The drying timeline depends on the amount of water and extent of damage. Most residential water damage projects take 3–5 days with professional equipment.
The drying timeline depends on the amount of water and extent of damage. Most residential water damage projects take 3–5 days with professional equipment.
Will insurance cover water damage repair?
Will insurance cover water damage repair?
Will insurance cover water damage repair?
Most homeowner policies cover sudden water damage from a burst pipe, roof leak, or appliance failure. Flood water from natural disasters often requires separate flood insurance.
Most homeowner policies cover sudden water damage from a burst pipe, roof leak, or appliance failure. Flood water from natural disasters often requires separate flood insurance.
Most homeowner policies cover sudden water damage from a burst pipe, roof leak, or appliance failure. Flood water from natural disasters often requires separate flood insurance.
What risks come from waiting too long to start mitigation?
What risks come from waiting too long to start mitigation?
What risks come from waiting too long to start mitigation?
Delays allow water to soak into drywall, carpet, and framing. This leads to mold growth, structural damage, and higher repair costs.
Delays allow water to soak into drywall, carpet, and framing. This leads to mold growth, structural damage, and higher repair costs.
Delays allow water to soak into drywall, carpet, and framing. This leads to mold growth, structural damage, and higher repair costs.
Can water-damaged carpet or drywall be saved?
Can water-damaged carpet or drywall be saved?
Can water-damaged carpet or drywall be saved?
Some materials are salvageable with quick drying, but porous materials like soaked drywall often require removal. A technician will determine what can be restored.
Some materials are salvageable with quick drying, but porous materials like soaked drywall often require removal. A technician will determine what can be restored.
Some materials are salvageable with quick drying, but porous materials like soaked drywall often require removal. A technician will determine what can be restored.
What is the difference between mitigation and restoration?
What is the difference between mitigation and restoration?
What is the difference between mitigation and restoration?
Mitigation is the emergency step to stop water damage from spreading, while restoration repairs the damage and brings your property back to pre-loss condition.
Mitigation is the emergency step to stop water damage from spreading, while restoration repairs the damage and brings your property back to pre-loss condition.
Mitigation is the emergency step to stop water damage from spreading, while restoration repairs the damage and brings your property back to pre-loss condition.
How do professionals document water damage for insurance?
How do professionals document water damage for insurance?
How do professionals document water damage for insurance?
Contractors provide moisture readings, drying logs, thermal images, and detailed reports that prove the water damage restoration process met industry standards.
Contractors provide moisture readings, drying logs, thermal images, and detailed reports that prove the water damage restoration process met industry standards.
Contractors provide moisture readings, drying logs, thermal images, and detailed reports that prove the water damage restoration process met industry standards.
DON'T WAIT.
DON'T WAIT.
DON'T WAIT.
The Damage Won’t.
The Damage Won’t.
The Damage Won’t.
Every hour the damage sits, the cost goes up. Our crews are ready 24/7 — call now or book your free inspection.
Every hour the damage sits, the cost goes up. Our crews are ready 24/7 — call now or book your free inspection.